Last Updated: October 2, 2026
This Privacy Policy explains how TripMate ("TripMate", "we", "us", or "our") collects, uses, stores, and protects your information when you use the TripMate mobile application and related services.
By using TripMate, you agree to the practices described in this Privacy Policy.
Depending on the features you use, TripMate may collect the following information:
When you create or sign in to a TripMate account, we may collect:
You may sign in using supported authentication providers such as Google or mobile phone authentication.
When you create or manage a trip, we may collect information such as:
If you use the expense tracking features, we may collect:
If you choose to upload receipts, trip photos, or other images, TripMate may process and store those files to provide the relevant application features.
You control which images you choose to upload.
TripMate uses your device's location only for the features you choose to use, and only after you grant the location permission:
Background location. While a live location share is running, TripMate collects your location even when the app is closed or not in use, so that trip members can keep seeing where you are — for example while your phone is in your pocket during a road trip. This happens only after you start a share and only until the period you chose ends or you stop it. A notification is shown for the whole time the share is running. TripMate does not collect your location in the background at any other time.
Shared positions are stored with an expiry time and are hidden from trip members as soon as the share ends. TripMate does not sell location data or use it for advertising.
If you use the document wallet, you may add tickets, hotel bookings, insurance policies, permits and identity documents such as a passport or ID card, including a photo or scan of the document and details such as a booking reference.
You may choose to add details to a trip member's card, such as a phone number, a UPI ID for settling up, a blood group, and an emergency contact's name and phone number. These are used only to show them to the members of that trip and to fill in payments and messages that you choose to send.
TripMate uses the camera only when you choose to photograph a receipt or a travel document, or to scan a trip invite QR code. Text on a receipt or document is read on your device; the image is not sent to a text-recognition service.
We may automatically receive limited technical information necessary to operate and improve the application, such as:
We use collected information to:
We do not use your personal information for purposes unrelated to providing, maintaining, or improving TripMate unless permitted or required by applicable law.
TripMate may use third-party cloud infrastructure, such as Google Firebase, to securely authenticate users and store application data.
Depending on the features enabled in the application, this may include:
Cloud data is associated with your account so that your information can be synchronized across supported devices.
TripMate may support authentication through:
When you use a third-party authentication provider, certain information may be provided to TripMate according to that provider's authentication process and your settings with the provider.
TripMate uses this information to authenticate you and maintain your TripMate account.
We do not sell your personal information.
We may share or provide access to information only when reasonably necessary to:
Service providers may process information on our behalf only as necessary to provide their services.
Some information may be visible to other members of a shared trip.
For example, when you participate in a group trip, other authorized trip members may be able to see information such as:
Only share information with a trip that you are comfortable making visible to its members.
We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain your information for as long as necessary to provide TripMate's services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements.
When you delete your account, we will delete or anonymize associated personal information within a reasonable period, except where retention is required by law or reasonably necessary for legitimate business purposes.
You may request deletion of your TripMate account and associated personal information.
To request account deletion, use the account deletion option available within the application or contact us at:
Email: tripmateadventure@gmail.com
When an account deletion request is processed, associated personal information will be deleted or anonymized, subject to legal and legitimate retention requirements.
TripMate is not intended for children under the minimum age required to use the service under applicable law.
We do not knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
TripMate may use third-party services to provide certain functionality, including authentication, cloud storage, analytics, crash reporting, maps, notifications, and other application services.
These providers may process information according to their own privacy policies.
Examples include Google Firebase (authentication and cloud storage) and Google Play Services. In addition, some features send limited information to the following services when you use them:
Reminders and notifications are scheduled on your device and are not sent through a server.
We may use analytics and crash-reporting services to understand application performance, identify technical problems, and improve TripMate.
Such services may collect technical information such as device information, application version, crash information, and usage-related diagnostic information.
TripMate does not directly process or store your bank account, credit card, debit card, or UPI credentials unless a specific payment feature is explicitly introduced in the application.
If payment functionality is introduced, payments may be processed through appropriate third-party payment providers and will be subject to their applicable terms and privacy policies.
We may update this Privacy Policy from time to time.
When we make changes, we will update the "Last Updated" date at the top of this policy. Significant changes may also be communicated through the application or other appropriate channels.
Your continued use of TripMate after an updated Privacy Policy becomes effective constitutes acceptance of the updated policy, where permitted by applicable law.